Survey Rewards

Complete Alphio Beta surveys to earn Credits and shape the product.

Find it at: in-app survey prompt (Survey Prompt Host) — surfaces automatically when an active survey is eligible for your account.

Feature-flag gated

Visibility depends on a feature flag — you may not see this reward yet. Surveys are scoped to active campaigns and may target specific cohorts.

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1. When surveys appear

The Survey Prompt Host is mounted at the app root and silently checks /v2/user/survey/active and /v2/user/survey/my-status while you are signed in. It triggers a feedback prompt modal when:

• an active survey campaign exists,
• your account is in the campaign's target cohort,
• you have not already submitted (or dismissed beyond the per-prompt limit), and
• a minimum idle / on-app time has passed (the modal is intentionally not aggressive at app launch).

The prompt is occasional, not continuous — surveys are run as discrete campaigns, not always-on collection.

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2. What you earn

Trigger	Reward
Survey submitted	Credits granted on submission (subject to review)

All Credits granted are Limited-time Credits — they expire on a fixed date and are consumed first under the standard deduction order (Limited-time → Monthly → Recharge).

warning

The exact Credits payout per survey varies by campaign and is configured per-template by the operations team. The modal itself shows the active campaign's reward amount.

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3. Review process

Submissions go through an admin-side review before Credits are finalized:

Submission state	Meaning
Submitted	Awaiting admin review
Approved	Credits granted to your account
Rejected	Spam / low-effort / contradictory answers — no Credits

warning

The exact rejection criteria (minimum answer length, profanity / spam heuristics, duplicate-submission detection) are operational rules maintained by the review team and not user-facing constants.

If your submission is rejected, you do not get a second attempt on the same campaign.

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4. Survey frequency

• Occasional, not continuous — campaigns run for discrete windows; long stretches may pass between campaigns.
• One submission per active campaign, per account.
• You can dismiss the prompt; the mark-prompted endpoint records the dismissal so the prompt does not nag you on every navigation.

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5. Where to see status

• Prompt: the in-app feedback modal (Survey Prompt Host) when an active campaign is eligible.
• My submissions / approval state: surfaced via /v2/user/survey/my-status.

warning

The exact in-app path to a "My Surveys" list (e.g. Settings → Surveys or Account → Feedback) is TBC and depends on the cohort's UI surface. When in doubt, the in-app prompt is the primary entry point.

• Credits balance: /account/billing (Credits totals) and /reference/credits-system for deduction rules.

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